In an attempt to help contain the spread of COVID-19, the Canadian Tire Centre Box Office is closed until further notice.

POSTPONED EVENTS: Tickets remain valid for postponed events. Please retain tickets for rescheduled dates.

CANCELLED EVENTS: Refunds for credit card transactions will be completed within 14 to 21 days. 

For cash, debit or gift card transactions please return to the original point of purchase once it reopens.

We apologize for any inconvenience and thank you for your understanding.

Box Office Hours


The Box Office is located on the east side of the building at the main entrance, Gate 1. The hours of operation from Labour Day through the end of the Ottawa Senators season are 10 a.m. to 4 p.m. from Monday to Saturday. During the offseason the Box Office is open from 10 a.m. to 4 p.m. from Monday to Friday and closed Saturdays, except during events.

The Box Office is closed for all statutory holidays, except during events. When an event occurs on a day outside of our regular hours of operation, the box office is open from 10 a.m. to 4 p.m.

The Canadian Tire Centre box office does not sell tickets in-person on the first day of sales, Ottawa Senators hockey excluded.

Tickets for all Canadian Tire Centre events, including Ottawa Senators’ single-game tickets, are available to purchase anytime by visiting Ticketmaster.ca .