POSTPONED EVENTS: Tickets remain valid for postponed events. Please retain tickets for rescheduled dates.

CANCELLED EVENTS: Refunds for credit card transactions will be completed within 14 to 21 days. 

For cash, debit or gift card transactions please return to the original point of purchase once it reopens.

We apologize for any inconvenience and thank you for your understanding.

Box Office Hours

The Box Office is located on the east side of the building at the main entrance, Gate 1. The box office opens two (2) hours prior to event time and is closed on non-event days.

Tickets for all Canadian Tire Centre events, including Ottawa Senators’ single-game tickets, are available to purchase anytime by visiting .